The Long Tail is a Facade

The Long Tail is 3 dimensional, it is more of a long facade. Behind each of those points hides an instance of an offering, a system. Some are shallow (Peach) and some are deep (APC Surplus).

Just showing up on the tail (with an agile startup) is not enough. In fact it is wasteful (cognitive hours burnt).

Small, sustainable, branded communication connects to a fellow to human–humans and repels human–robots (those people who like the ads on the L train, or who–at work–don’t offer any more usefulness than a company’s website).

 
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Qualitative Complexity

The field of ethnography counters the anonymity of a constitute of a system. It slows down the assembly line and asks for thoughtfulness and attention. Findings from this process should then back-propagate to the logic that drives the... Continue →